Contact Us

Thank you for your feedback! Your input is invaluable as we continuously aim to provide the best moviegoing experience for our guests. Please take a moment to fill out the form below, and one of our team members will be in touch within 24-48 hours to assist you. Alternatively, feel free to reach out to us by phone at 248-478-7170 during our operating hours (Monday - Friday). We look forward to hearing from you and ensuring your experience with Phoenix Theatres exceeds your expectations.

Refunding Tickets

We understand things come up, or mistakes are made and a refund is necessary. If you need a refund for a movie ticket please contact the location you purchased the tickets for and a manager will be more than happy to assist you.

  • Laurel Park Place (Livonia, MI) – 734.464.7027
  • Mall of Monroe (Monroe, MI) – 734.457.9080
  • Classic State Wayne (Wayne, MI) – 734.326.4602
  • Woodland Mall (Grand Rapids, MI) – 616.777.5201
  • Kennedy Mall (Dubuque, IA) – 563.556.0077
  • The Beacon Cinema (Pittsfield, MA) – 413.358.4780
  • Northtowne Mall (Defiance, OH) – 419.920.8038

For more information regarding refund policies please visit - Theatre Policies

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